Shipping Policy

Shipping Policy

At KELYMO, we aim to ensure your skincare products arrive safely and in good condition.

Orders are prepared for shipment after payment is confirmed. Processing and delivery times may vary depending on product availability, order volume, and carrier schedules. Any shipping charges and available delivery estimates are shown at checkout before you complete your purchase.

Delivery estimates are not guaranteed arrival dates. Weather, carrier disruptions, and other unexpected circumstances may affect delivery. If your shipment experiences a delay, please contact us for assistance.

Tracking information will be shared when available so you can follow your shipment’s progress.

Please ensure your shipping address is accurate and complete when placing your order. If you need to change it, contact us as soon as possible. Address changes may not be possible once an order has been dispatched.

If your package arrives damaged, appears to be lost, or is marked as delivered but has not been received, please contact us. We will help investigate and work toward an appropriate resolution.

For shipping questions or assistance, email alarmicmersonlucr1989@outlook.com.